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Meeting request holds no details for receiver

I’ve sent out a meeting request but some recipients complained that the message was empty. I know that at least one of them is not using Outlook but Mozilla Thunderbird. I use Outlook 2010 myself.

Is there anything I can do to solve this other than sending out regular email messages with the meeting details instead of actual meeting requests?

Where previous versions of Outlook still added the “When” and “Where” information in the message body, Outlook 2010 doesn’t. This is basically because it is assumed that nowadays mail clients offer native support for calendaring and can therefor interpret and process meeting requests directly.

Sadly, this assumption is a bit too optimistic and can cause confusion for recipients with mail clients which cannot process meeting requests such as Mozilla Thunderbird and various web based mail clients. For them, the message can be completely empty when no notes have been specified either in the meeting request.

Luckily, you can change Outlook 2010’s meeting sending behavior back to the way it was in Outlook 2007 by modifying the Registry.

EnableMeetingDownLevelText Registry Key

To change the behavior back, you must add the following Registry value;

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar
Value name: EnableMeetingDownLevelText
Value type: REG_DWORD
Value: 1

If the value is set to 1, meeting requests will be sent out with meeting details in the message body. If the value is set to 0 or is missing, then meeting details are not added to the message body and only the meeting notes (if specified) are included as the body text.

Outlook 2010 Meeting Request received in Mozilla Thunderbird without the EnableMeetingDownLevelText Registry value.
Outlook 2010 Meeting Request received in Mozilla Thunderbird without the EnableMeetingDownLevelText Registry value.

Outlook 2010 Meeting Request received in Mozilla Thunderbird with the EnableMeetingDownLevelText Registry value.
Outlook 2010 Meeting Request received in Mozilla Thunderbird with the EnableMeetingDownLevelText Registry value.



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