Real World Questions, Real World Answers
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Quickly open folders via Quick Steps

This is another one of my favorite “hidden” features in Outlook;

You probably know already that you can move emails by using Quick Steps but did you also know that you can use that very same Quick Step to open and go to that folder?

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Still using an @hotmail, @live, @msn or @passport email address? Switch to an @outlook address!

I’ve been using ever since it was called Hotmail and thus still have my original address.

However, now that it has been called for quite some time, should I switch my address to an address or should I be worried that my address eventually will go away?

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QAT and Ribbon settings not saved upon logoff

We’re in a network where not everybody has their own working space with a computer but simply uses a spot that is available. Upon logging in, all my settings are there and Outlook works as is should. However, I noticed that my customizations to my Quick Access Toolbar (QAT) aren’t there.

I can reconfigure it and when I return to a computer which I’ve already used, they are there as well so I guess they are only stored on the local machine.

I can backup and restore my QAT settings manually each time but isn’t there an easier way similar like the rest of my Outlook configuration "travels" with me?

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Delegate permissions vs. Folder permissions

When I want to grant someone permissions to my Exchange mailbox, I found that I can either do this via the Delegates options dialog or via a right click on the folder-> Properties-> tab: Permissions.

I noticed that the people for which I set the permissions per folder do not show up in the Delegates dialog. Is that correct?

What are the differences between setting the permissions via the Delegate dialog and the Permissions tab?

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Quick Commands Bar to Delete, Reply, Move etc… on the right side of a message

I just upgraded to Outlook 2016 and I seem to be missing something that I really liked in Outlook 2013.

In Outlook 2013, I had this vertical list of “Quick Commands” on the right side of the Reading Pane which allowed me to Delete, Reply to or Move a message and various other things.

This was very useful to me as I have the Ribbon minimized as it takes up too much of my vertical viewing space. I could add them to the Quick Access Toolbar but I’d rather have them on the right, next to the message.

Is there any way to get this vertical bar with Quick Commands back?

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Keyboard shortcuts for Outlook on the Web, OWA and

I’m a real “keyboard junkie” and am quite familiar with the keyboard shortcuts that are available in Outlook itself.

Sometimes I use the web based version of Outlook and often forget that it isn’t the Desktop version but was pleasantly surprised that some of the keyboard shortcuts still work.

Is there a list of available keyboard shortcuts for Outlook on the Web?

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Recreating the Birthday Calendar

Apparently, somehow at some point I’ve deleted the Birthday Calendar from Outlook.

How do I get it back?

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New mail alert for delegate or shared mailboxes

I receive new mail alerts just fine for my main Exchange account, but I do not receive any alerts for when a mail arrives in any of the Inboxes of my additional mailboxes.

I’m an owner of some of these mailboxes and a delegate for others but need to take action on the emails that arrive in any of them.

Is there any way I can also get a new mail alert for these mailboxes?

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Resorting the list order of mailboxes and pst-files

I’ve got several mailboxes and additional pst-files in Outlook. The way in which they are sorted now doesn’t make much sense to me.

Is there any way to change the sorting order of this list?

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Search Folder or Conditional Formatting for internal company emails

I’m looking for a way to more easily recognize internal mail, i.e. mail coming from our domain.

I’ve been successful to do this for several external domains via Conditional Formatting (as described in Highlight mail from a specific domain) but when I try this for our own domain, it doesn’t work.

Is there a way to achieve this either via Conditional Formatting or a Search Folder for our internal mail as well?

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