Can’t connect to a Shared Mailbox I’ve been granted access to

Can't connect to a Shared Mailbox I've been granted access to

My colleague granted me permission to her mailbox but when I try to add it to Outlook I get the following error;

Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The operation failed. An object cannot be found.

When I try to expand the folder list, I get another error;

Cannot expand the folder.

She double-checked the permissions and even set it to “Owner” level but I still can’t access it from Outlook on my computer.

How can we make this work?

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Reduce To, From, Cc, and Bcc field and button sizes in Outlook for Office 365

Reduce To, From, Cc, and Bcc field and button sizes in Outlook for Office 365

I’ve just updated to the latest Office 365 version and my To, From, Cc and Bcc fields look huge now in comparison to what it was before I updated.

Is there any way to revert them to their normal size again?

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Large Exchange mailboxes and the ost file size limit

Large Exchange mailboxes and the ost file size limit

I have a very large mailbox and luckily my Exchange Online mailbox has a limit of 100GB so I have more than enough storage left for my mailbox.

However, the Outlook ost-file is apparently a lot more limited as I’m getting synching errors and my ost-file is “only” around 50GB in size.

I find it odd that they support 100GB mailboxes on Exchange while the recommended maximum ost-file size for Outlook is still 50GB.

How can I increase the limit for ost-files and make Outlook support larger mailboxes?

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Focus Assist; Don’t let yourself get distracted by emails!

Focus Assist; Don’t let yourself get distracted by emails!

We all have these moments; You need to focus and don’t want to get distracted by anything for a longer period of time.

Alerts for incoming emails can be quite a distraction and those emails you thought only required a quick and short responds ended up becoming an essay or a back-and-forth conversation or just totally got you out of your rhythm.

Of course, you could close Outlook and all other applications that generate pop-up alerts or sounds, but did you know about Focus Assist already?

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Making GIFs animate

Making GIFs animate

I’ve got some GIF-files in Outlook but they don’t animate.
How can I make them work?

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Exclude words in attachment content when searching

Exclude words in attachment content when searching

When I performed my search query, I got some unexpected results where the words I was searching for weren’t even included in the email.

Upon further investigation, I found out that these words were mentioned in the attachments of those emails.

How can I configure Outlook to only search for the words in the message itself and not look into the attachments?

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Outlook Today missing in Outlook for Office 365’s new interface?

Outlook Today missing in Outlook for Office 365's new interface?

I’ve enabled the Coming Soon option in Outlook for Office 365 to test the new interface with a Single Line Ribbon and various changes to the Navigation Pane.

I used to be able to click on my mailbox folder (above Inbox) to open up Outlook Today but this seems no longer possible.

Has the Outlook Today feature been removed from Outlook?

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Outlook 2019 and Exchange compatibility

Outlook 2019 and Exchange compatibility

I’m thinking about upgrading to Outlook 2019 but I know we are not using the latest version of Exchange.

  • Which versions of Exchange does Outlook 2019 support?
  • How can I check which version I’m currently using?
  • How do I configure an Exchange account in Outlook 2019?
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Double new email and calendar notifications on Windows 10

Double new email and calendar notifications on Windows 10

I often get double notifications for various new Emails and Calendar appointments or meetings. Usually these alerts pop-up within mere seconds of each other although some email alerts come hours later or only when I restart my computer.

I only receive the email once in Outlook and the meeting is also listed only once on my Calendar.

Why do I get these multiple notifications and how can I get only one again?

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How long is my Outlook version still supported?

How long is my Outlook version still supported?

I’ve been using Outlook 2013 since it came out and I’m still quite happy with it.

I know that since then Outlook 2016 has come out and Outlook 2019 is the latest version that is available. Then there is also Office 365 which apparently is always the latest version of Office.

With so many newer versions of Outlook, is Microsoft still committed to support my Outlook 2013 version or is it time for me to move on?

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