Real World Questions, Real World Answers
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Merge archive files or other pst-files

Over the years, I’ve created many archive files (I used to archive by month and then later by year as space became less of an issue).

I still use them as a reference sometimes and I’d like to combine them into one big archive as it is easier to manage and simplifies searching as well.

How can I merge them together?

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Mail Merge as a Delegate

I’ve been granted Delegate permissions for the mailbox of my manager and want to send out a Mail Merge in his name.

I’ve done a test but it seems that I can only do a Mail Merge out of my own name.

How can I do a Mail Merge for my manager as his Delegate?

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Quick Steps and HTML formatted message templates (fonts, tables, images etc)

I really like the ability to instantly reply with a message template via Quick Steps.

This works for most of my replies but for one type of reply I need to have rich text formatting support with additional font settings, an image and also a table.

I’ve tried copy/pasting the content from the source document and even put in HTML codes within the Text area of the Quick Step but it seems that this field is Plain Text only.

Is there any way to make this work with a Quick Step or another quick alternative?

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AutoComplete Quick Parts and AutoText

I’m quite a fervent user of templates such as Quick Parts and AutoText, however, I have a feeling that something is missing.

I seem to recall that when I for instance typed my name “Jane Doe”, after typing Jane I just hit the ENTER key and it automatically typed out Doe for me. The same with my address, I just typed the number of my street and it automatically completed it.

Did I somehow turn off this feature? How do I get it back?

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Saving an Appointment or Meeting as ics-file by using Drag & Drop

When I drag and drop an Appointment or Meeting from my Calendar into a File Explorer window or another messages, this Calendar item is being saved as an msg-file.

While this might make sense for saving emails, I’d rather save my Calendar items as ics-files.

Can I somehow change the drag & drop format for Calendar items to ics-files?

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Migrating Outlook pst-data to

I’m currently using Outlook with a POP3 account but I’d like to switch over to an account.

I’ve set to download all the new mail for my old POP3 account (actually, I’ve set my old account to forward to as this appears to be faster) and configured my account in Outlook. This all works great and as expected.

How do I migrate all the mails which I had already downloaded via POP3 into an Outlook pst-file to my mailbox?

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Receiving meeting invitations and updates for my manager

I’ve been granted access to the Calendar of my manager. However, now I’m being bombarded with meeting invitations and responses for my manager as well.

How can I stop this and only receive my own invitations again?

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Exporting or backing up my complete Calendar as an ics-file

I used to be able to export my Calendar as an ics-file but now when I start the Import and Export Wizard, I only see an option to export it as a csv-file or pst-file.

I’d really prefer using the ics-file format as it is much easier to use as a backup or for other people to import so they can see my availability.

How can I save my Calendar as an ics-file again?

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Account Setup fails for accounts

When I try to add my account to Outlook via the Auto Account Setup wizard, I get several additional password prompts and finally the following error:

An encrypted connection to your mail server is not available.
Click Next to attempt using an unencrypted connection.

That process eventually also fails and I’m asked to verify my email address (which is correct) or set it up manually.

How do I do that and can’t Outlook really configure itself with

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Add addresses from the Auto-Complete cache to my Address Book as actual contacts

For most emails, I tend to rely on the Auto-Complete feature of Outlook to address the emails instead of using the Address Book.

I just noticed that for most of my contacts, I don’t even have them actually stored in my Contacts folder.

Is there any way to export the addresses from the Auto-Complete cache and import them into my Contacts folder?

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