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Real World Questions, Real World Answers
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Exporting the Offline Address Book or GAL

While I can export my own Contacts folder, I don’t seem to be able to export our company’s Offline Address Book or the Global Address List (GAL).

I need to import this list in another application and sometimes also use it for mailings both electronically and to their physical address which is stored in the GAL as well.

How can I export these Exchange address lists via Outlook?

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Reset or keep formatting when pasting to email

Whenever I copy something from another email or application such as an Internet page and paste that in my message, the formatting never really blends in with what I have already.

Similarly, when I have some carefully formatted text from Word and paste that into a new message, a lot of formatting is lost or messed up.

How can I control the formatting of my pasted text?

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Navigating through the Calendar with keyboard shortcuts or touch input

I can do quite a bit with my keyboard when I’m processing my mail, but when I do anything with the Calendar, I tend to use the mouse for most of the things.

Are there some handy shortcuts for navigating the Calendar as well?

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iCloud and Outlook 2007 support; APLZOD.DLL error. The set of folders cannot be opened

I’m using Outlook 2007 and up until recently, I had no issues using that with iCloud. Now I receive the following error;

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.

I’ve verified that I’m using the latest version of iCloud and I tried signing out of iCloud and then signing back in, but it still doesn’t work with Outlook.

How do I get iCloud to work with Outlook 2007 again or has support been dropped for it?

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Printing only the latest reply or a text selection of a long email conversation

I have a long email which consists of multiple email replies back and forth.

I don’t want to print all these previous messages but only my selection of a single page.

How can I print only the latest reply of my message?

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Run a Script rule action is no longer working and can’t be selected for a new rule

I have a few macro’s configured which I triggered via a message rule and are now no longer working.

Upon trying to recreate the rule, I noticed that the Run a Script rule action is no longer available at all.

  • Why has this useful feature been removed?
  • What alternatives do I have now?
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Repeated password prompts and sync issues after turning off less secure apps in Yahoo Mail

I got prompted by Yahoo to disable access for apps that use less secure sign-in methods to get my email.

This sounded like a good thing to do, but now I constantly get prompted for my username and password in Outlook and it no longer downloads my emails and I can’t send anymore either.

I know my username and password are correct as they still work when I try to login to Yahoo Mail in my browser.

How can I re-enable Outlook to collect my email again, preferably by using the more secure sign-in method the original prompt was referring to?

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Outlook and Two-Step Verification for Yahoo! accounts

I’d like to improve my Yahoo Mail security by enabling Two-Step Verification.

Since doing so, Outlook is constantly prompting me for my password even though I’m 100% sure that I’m putting in the correct password.

How can I use Yahoo Mail with Outlook without disabling Two-Step Verification?

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Automatically process and delete empty Meeting Responses and other empty Receipts from your Inbox

I frequently host meetings (seminars) where I invite quite a lot of people. The Accept/Decline/Tentative receipts then quickly fill my mailbox.

I don’t really care about these responses until closer to the signup deadline and even then I use the Tracking button that is shown within the Meeting item and not all the receipts.

How can I disable these email notifications and just see the responses on the Tracking tab of the meeting?

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7 Methods to add a note to an email message

I sometimes receive an email message that I don’t need to respond to directly but do have some thoughts about which I want to write down and refer to it later.

Is there any good way to add a note to a message that I received?

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