At work we use Exchange 2010 where I have a mailbox and an Archive mailbox.
At work I can see both my mailbox and Archive mailbox in Outlook 2010. As I also have Outlook 2010 at home, I configured my work account at home as well. However, at home I can only see my mailbox but not my Archive mailbox.
How can I make my Archive mailbox visible at home as well?
The Archive mailbox of an Exchange 2010 account is only available in Outlook when you installed Office 2010 with an “Office 2010 Pro Plus” license key which can be obtained via Volume Licensing. Any other license (not even the Standard Volume License) will not give access to the Exchange Online Archive from within Outlook.
Accessing your Online Archive via Outlook 2007
If you are using Outlook 2007, then you’ll require at least Hotfix KB2458611. This adds support to connect to your Online Archive but will not add Outlook 2010 specific features such as integral search and archiving policies. In addition, you’ll require one of the following licenses;
- Office 2007 Ultimate (Retail)
- Office 2007 ProPlus (Volume License)
- Office 2007 Enterprise (Volume License)
- Outlook 2007 Standalone (Retail or Volume License)
Access your Online archive via OWA
If you need to access your Archive mailbox from home, then you could access your Archive mailbox via Outlook Web App (OWA). You can ask your mail administrator for the information needed to connect to OWA from home if you do not know the details.
Note: If you’ve created a pst-archive at work, it is not possible to access to that from home without making a backup copy of that pst-file for home usage.
The use of the Archive function in Exchange 2010 requires an additional Enterprise Client Access License (CAL).
Furthermore, compare the differences about the server integration features obtained via Volume Licensing.
Exchange Archive in Outlook.
Exchange Archive in Outlook Web App (OWA).