MSOutlook.info

MSOutlook.info

Real World Questions, Real World Answers
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Sent Items folder only shows my name

When I look at my Sent Items folder, I only see my name instead of the name of the person I have sent the message to.

How can I change this so it will show the recpient’s name?

Sent Items buttonIn this case, your Sent Items folder is configured with the “From” column instead of showing the “To” column or has not been set to the “Sent To” view.

Sent To view

By default, Outlook has a “Sent To” view which is configured to show the “To” column. Depending on your version of Outlook, you can select this view via;

  • Outlook 2003
    View-> Arrange By-> Current View-> Sent To
  • Outlook 2007
    View-> Current View-> Sent To
  • Outlook 2010, Outlook 2013 and Outlook 2016
    tab View-> button Change View-> Sent To

Changing the View of the Sent Items folder to the Sent To view.
Changing the View of the Sent Items folder to the Sent To view.

Reset the view

If this doesn’t work, you can also reset the view. To do this select your Sent Items folder and go to;

  • Outlook 2003 and Outlook 2007
    View-> Arrange By-> Custom…-> button Reset Current View
  • Outlook 2010, Outlook 2013 and Outlook 2016
    tab View-> button Reset View

Add the column manually

If you do not want to reset the view, you can also add the column manually;

  • Outlook 2003 and Outlook 2007
    View-> Arrange By-> Custom…-> button Fields
  • Outlook 2010, Outlook 2013 and Outlook 2016
    tab View-> button View Settings-> button Columns

On the right list select “From” and press Remove.
On the left list select “To” and press Add.

Additionally you can use the Move Up and Move Down button to sort your fields. By default the “To” field is listed between “Attachment” and “Subject”.

Show Columns dialog - add/remove the To and From column
In the Sent Items folder, the To column should be added to the right list.