Sending mail rejected and returned
When I send a message I get it returned with a message from System Administror;
“550 #5.1.0 Address rejected”
“553 Sorry, that domain isn’t in my list of allowed rcpthosts”
“Relaying prohibited”
How do I fix this?
You get this error when the outgoing server (SMTP) does not recognize you as an authorized user. This can because of various reasons but in general you’ll encounter this when you want to send a message through an SMTP server that is on another network than you are currently connected to. For instance when you want to send an email on your laptop from your hotel room via the network of the hotel.
When this happens you can configure your outgoing server to use authentication before sending this message. To do this go to;
Tools-> Account Settings-> select your mail account-> button Change…-> button More Settings…-> tab Outgoing Server-> select: My outgoing server (SMTP) requires authentication
Note that some ISPs have configured their SMTP servers to never allow sending messages from another network. In this case you can ask the adminsitrator of the network you are connected to (in our example that would be the administrator of the hotel network) for their SMTP server settings or use the web mail provided by your ISP instead.
Related Categories; Accounts, Configuring, Errors, Mail Composing, Security
