Real World Questions, Real World Answers
Never forget to attach an important file again.
Attachment Forget-Me-Not
Discount code: BH93RF24

Contact picture sync for contacts

I’ve added pictures to my contacts in Outlook. However, when I look at my Contacts on the website or in Outlook on another computer, I don’t see the contact pictures I added.

How can I get the pictures to synch to so that they look the same on all my computers and on the website?

No contact pictureUnfortunately, contact pictures are not being synched via the Outlook Hotmail Connector. Synching them via the EAS or Exchange protocol only provides limited support.

The original intention of is that the contact pictures are being taken and updated automatically from the user’s Microsoft Account and any social network providers you are connected to such as Facebook and LinkedIn.

Microsoft Account profile picture

As you might have noticed, you can’t add or change a contact’s picture via the website at all.

The main source of contact pictures on is coming from the profile picture which people have selected for their own Microsoft Account. You’ll see this picture when you are connected to this person via Skype or previously via (Windows Live) Messenger.

This requires you to be both connected to Skype and each other based on your Microsoft Account and not via Skype usernames. When you are connected to each other, you’ll see a Skype icon below the contact’s picture.

Social Networks connections for Twitter, Google, LinkedIn and more

Similar to being connected via Skype to retrieve the user’s Microsoft Account profile picture, you can connect to other social networks to retrieve the contacts and profile pictures from these services.

To connect yourself to a social network on, you can use the Connect to social networks link in the People hub on Currently you can add contacts from Twitter, Google, LinkedIn and Yahoo. Facebook integration is planned but no release date has been set for this yet.

Unfortunately, as the Social Connector in Outlook has been discontinued, you can no longer add these networks directly to Outlook via their Social Connector Providers.

Limited Contact picture synching support over Exchange and EAS

When you are connecting to in Outlook via the Exchange Exchange or Exchange ActiveSync (EAS) protocol, then adding a picture to a contact will allow it to sync between other Outlook clients and other mail apps that support synching contact pictures via EAS.

Unfortunately, these pictures are not shown on the website itself and various Mail apps on smartphones don’t support it either.

Sperry Software
Use "BH93RF24" to get a discount when ordering!