When I close a message, I often get this question. I'm not aware of making any changes to it.
What changes is it trying to save and how do I get rid of it?
There are 2 main reasons for this to happen.
- You have downloaded any pictures from the Internet (manually or automatically) that were included within the message.
- You have opened an attachment of that message.
You can save any changes that you made to attachments with the original message.
You have downloaded pictures for the message from the Internet
As downloading the pictures for an email item is considered a change, you’re prompted for the message to be saved.
Outlook 2013 will no longer prompt you to save the changes if all you did was downloading the pictures of the message.
You have opened an attachment of that message
When you open a message first and then one of its attachments, you’re opening this attachment with read/write access to it and the message holds a link to it too. This enables it to save changes to the attachments that you have made within the original message.
Some applications, that you open the attachment with, immediately mark the opened attachments as “dirty” (meaning that a modification has been made to it). Because of this, even when you don’t change anything to the attachment itself, Outlook will still ask you to save the changes.
In Outlook 2010 and Outlook 2013, attachments are always opened as Read Only unless you have specifically selected the command “Edit Message”.
Always open attachments as Read Only
In previous versions of Outlook, you can opt to always open the attachments from the Reading Pane instead of from an open messages to make sure they are opened as Read Only.
In Outlook 2007, you can also configure Outlook to always open the attachment as Read Only. However, this setting can only be changed via the Registry;
When this key is set to
0 or is missing, attachments opened from the Reading Pane will be opened as Read Only and attachments opened from an opened message window will be opened in Read/Write mode.