Cannot Edit Send/Receive Settings

When trying to edit my Send/Receive settings no dialog comes up to actually edit my Send/Receive settings for my configured accounts.

How can I get to this dialog?

You can access your Send/Receive Settings via;

  • Outlook 2007 and previous
    Tools-> Options-> tab Mail Format-> button Send/Receive Settings…
  • Outlook 2010, Outlook 2013, Outlook 2016
    tab Send/Receive-> button Send/Receive Groups-> Define Send/Receive Groups…

If pressing the Edit… button in that dialog doesn’t do anything, it is likely that your current Send/Receive settings got corrupted in some way. To recover you can rename the srs-file for that mail profile to .old when Outlook is closed.

Locating your srs-file

By default you can find your srs-file in the following location;

  • Windows XP
    C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\
  • Windows Vista, Windows 7, Windows 8 and Windows 10
    C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\

To easily locate the correct folder for you, you can also use OutlookTools (free!)

Note: When you have multiple mail profiles configured in Outlook, you’ll have multiple srs-files in that directory; one per mail profile. They are named after your mail profile; <mail profile>.srs

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