Save Deleted Items in owner’s mailbox
I'm using an Exchange account and also have a Shared Mailbox configured in my Outlook. All works fine except that when I delete messages from this mailbox, the items are moved to my Deleted Items folder instead of the Shared Mailbox.
How can I configure this?
Unfortunately, contrary to saving Sent Items in the owner’s mailbox, you can only control where Deleted Items of a Shared Mailbox or Delegated Mailbox are saved via the Registry.
For this, you’ll need to add the DelegateWasteBasketStyle value;
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook\Options\General
Value name: DelegateWastebasketStyle
Value Type: REG_DWORD
Value: 4
When the key is set to 8
or when the key is absent, the messages you delete from secondary mailboxes will end up in the Deleted Items folder of the primary mailbox. With the value set to 4
, the messages will end up in the Deleted Items folder of the mailbox you deleted it from.
Administrators: Deploy via Group Policies
The same setting is also controlled via the following Group Policy;
User Configuration-> Administrative Templates-> Microsoft Outlook <version>-> Outlook Options-> Delegates-> Store deleted items in owner’s mailbox instead of delegate’s mailbox