I just upgraded to Outlook 2016 and found that Business Contact Manager (BCM) is no longer working.
Where can I download BCM for Outlook 2016?
Unfortunately, Microsoft has decided to discontinue Business Contact Manger (BCM) so there won’t be a 2016 version of BCM nor an update to make the current version compatible with Outlook 2016.
When you are not ready to give up on BCM just yet, you can set a Registry key value to prevent your Office 365 installation from being upgraded to Office 2016 so you won’t run into any issues.
Microsoft is working on a new feature for Outlook that incorporates some features of BCM. The application is currently in Preview and accessible by invitation only. To nominate yourself, you can fill out this survey.
Note that this new application currently only works for Office 365 for Business subscriptions that include both the Office applications and Exchange Online (like Office 365 Business Premium and Office 365 Enterprise E3 or E5).
BCM Alternative: Microsoft Dynamics CRM
An alternative to BCM could be Microsoft Dynamics CRM. As BCM was originally also based on this product, you may find it to work quite similar and be able to directly migrate much of your data.
Microsoft Dynamics CRM is being offered in many variations including one specific for Small and Midsize Businesses.
Postpone the automatic Office 365 upgrade to Office 2016
To continue to use BCM with Outlook 2013 as part of an Office 365 subscription, you can postpose the automatic upgrade to Office 2016 for up to a year after its release by setting the following Registry value:
As long as you have this Registry value set, you can postpone the automatic upgrade until September 2016. During this time, you’ll of course still get updates for Office 2013 as part of your Office 365 subscription.
Note to Administrators:
Administrators can also set the above Registry value by using Group Policies to prevent Office 365 ProPlus 2013 from automatically upgrading to Office 365 ProPlus 2016.
You’ll find the setting under:
Computer Configuration-> Administrative Templates-> Microsoft Office 2013 (Machine)-> Updates-> Enable Automatic Upgrade: Disabled