Safe-listed mail still ends up in Junk E-mail folder

Even though I have marked a message as “Not Junk”, safe-listed it via “Add Sender to Safe Sender List” and “Add Sender’s Domain (@example.com) to Safe Senders List”, messages from this sender still end up in the Junk E-mail folder.

What do I need to change in order to get these messages delivered to the Inbox?