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Combine Inbox folders of multiple POP3 accounts in Outlook 2010, 2013 or 2016

In previous versions of Outlook, my multiple POP3 accounts all delivered to the same Personal Folders list (pst-file) and mailbox. In Outlook 2010/2013/2016, they all go into a separate Personal Folders list making it very hard to track my new messages.

How can I get all my POP3 accounts to deliver to the same Personal Folders list again?

POP3 Account buttonThis is indeed a change in Outlook 2010 and continued in Outlook 2013 and Outlook 2016;

All configured mail accounts will get their own Personal Folders list (pst-file) or mailbox. By doing so, all mail data is automatically separated for each account. Outlook 2007 also already had this option, but was not used by default.

In some cases, this new behavior is not desired, for instance when you want to deliver your POP3 messages to an Exchange account or simply when you want to monitor all your POP3 accounts from a single mailbox in Outlook.

Change delivery location

Changing the behavior back to the way it was in previous versions of Outlook is quite easy to do by changing the delivery location for the POP3 account to another Personal Folder set (pst-file) or Exchange mailbox.

  1. Open the Account Settings dialog;
    File-> Account Settings-> Account Settings…-> tab E-mail
  2. Select the POP3 account for which you want to change the delivery location.
  3. Press the “Change Folder” button at the bottom of the dialog.
     
    Change the delivery folder for an account in Outlook 2007, Outlook 2010, Outlook 2013 or Outlook 2016.
    Click on image to enlarge.
     
  4. Select the folder to which you want your new messages delivered for that account.
    This can be an already existing folder such as the Inbox of your main mailbox or a separate (sub) folder.
    You can for instance create a folder structure such as;
     
    Inbox
    -Account 1
    -Account 2
    -Account 3

Setting a delivery folder for an account in Outlook 2007 and Outlook 2010
You can change where new messages should be delivered to for each
POP3 and Exchange account in Outlook 2007, 2010, 2013 and 2016.

Remove unused pst-file

Once you’ve changed the default delivery location for your POP3 account and moved its contents, you can remove the now unused and empty pst-file in the following way.

  1. Open the Account Settings dialog;
    File-> Account Settings-> Account Settings…-> tab Data Files
  2. Select the pst-file that you wish to remove.
  3. Press the Remove button.

Removing a pst-file from your Mail Profile.
Removing a pst-file from your Mail Profile.


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