MSOutlook.info » Errors

Signature won’t save because of File Block settings

Roady [MVP] — Tue, 31 Jan 2012 14:33:10 +0000

When trying to create a new signature or editing an existing one, I get the following error;

"You are attempting to save a file type (Web Pages) that has been blocked by your File Block settings in the Trust Center"

The error also gives instructions to solve it, but when I follow these, I don't seem to have a "File Block Settings" in Trust Center.

How can I solve this and re-enable the saving of Signatures again?

Cannot verify Security Certificate warning

Roady [MVP] — Wed, 26 Oct 2011 15:20:32 +0000

When I start Outlook, I get an "Internet Security Warning" dialog box with the message;

The server you are connected to is using a security certificate that cannot be verified.
The target principal name is incorrect.

I clicked on "View Certificate" and installed the certificate, but I still get this dialog each time I start Outlook.

Clicking "Yes" each time allows me to use Outlook as normal but how can get rid of this dialog?

Internet images not being downloaded in emails

Roady [MVP] — Thu, 28 Jul 2011 17:24:53 +0000

I've received a message with images in it which are located on the Internet. Outlook blocks these images from being downloaded, but even when I tell Outlook to download the images they will not show. I've completely disabled the picture blocking feature in Trust Center-> Automatic Download now and they still don't download and only show the infamous broken image icon with a red X. This applies to all the emails that I get with Internet images from different senders so I know it is not an issue with how the message was composed or that the images are no longer available on the web server. How can I get Outlook to download these images?

Outlook Hotmail Connector and HTTPS support

Roady [MVP] — Tue, 24 May 2011 13:44:00 +0000

With the new version of the Outlook Hotmail Connector we see a common returning question; Does this version of the Outlook Hotmail Connector support HTTPS and if not, when will this be added?

Not receiving some expected emails; Checklist

Roady [MVP] — Thu, 21 Apr 2011 18:42:48 +0000

Someone has sent me a message but it still hasn't arrived. The sender has already sent it to me again but it still doesn't arrive either. I do receive other new messages from others though. How do I troubleshoot this?

Crash or no sound for Reminders window

Roady [MVP] — Tue, 19 Apr 2011 17:42:35 +0000

Whenever a reminder fires, the Reminders window comes up and Outlook crashes.

I've already tried
starting Outlook with the /cleanreminders switch
and
checked my pst-file for errors with scanpst.exe
but the crash still happens whenever the Reminder window comes up.

What else can I try to fix this?

Inbox Repair Tool and Click-to-Run

Roady [MVP] — Tue, 05 Apr 2011 17:12:12 +0000

I'm trying to locate the Inbox Repair Tool (scanpst.exe) for Outlook 2010 but when I look in the correct location, I don't see it there.

In fact, I only see a couple of files listed in the Office14 folder and even OUTLOOK.EXE isn't listed there.

Why isn't SCANPST.EXE or even OUTLOOK.EXE found on my computer?
Or even more important; How am I supposed to repair my pst-file now?

The Sent Items/Deleted Items folder is unavailable

Roady [MVP] — Thu, 03 Mar 2011 14:37:00 +0000

I'm using an IMAP account in Outlook 2010 and each time I try to send a message I get the following error (but the message still gets sent); "The Sent Items folder is unavailable." I get a similar error when deleting a message; "The Deleted Items folder is unavailable." This error is then followed by; "The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook." I've restarted Outlook but I still get all these errors. How can I solve all these folder errors?

Cannot connect to or resolve name Exchange server

Roady [MVP] — Fri, 14 Jan 2011 12:47:36 +0000

We're using an Exchange server but several of our clients are having difficulties connecting to the Exchange server. I've tried recreating the mail profile but then it cannot find the Exchange server at all. Disabling the client's firewall didn't solve the issue either. Other users have no issues at all and I can ping the Exchange server from the troubled clients without issues as well. How can I reconnect these clients to Exchange?

Safe-listed mail still ends up in Junk E-mail folder

Roady [MVP] — Tue, 07 Dec 2010 18:09:15 +0000

Even though I have marked a message as "Not Junk", safe-listed it via "Add Sender to Safe Sender List" and "Add Sender's Domain (@example.com) to Safe Senders List", messages from this sender still end up in the Junk E-mail folder. What do I need to change in order to get these messages delivered to the Inbox?

Out of memory when opening a pst-file

Roady [MVP] — Tue, 23 Nov 2010 18:51:58 +0000

I've got a fair amount of Personal Folder (pst-files) connected in Outlook and I wanted to add another one. When I tried, I got the following error;

"Out of memory or system resources. Close some windows or programs and try again."

My system has lots of memory (4GB) and still plenty of memory free but even after closing all other applications and restarting my computer, I still get the same error.

How can I open more pst-files?

The mail profile was created with a newer version of Outlook

Roady [MVP] — Tue, 26 Oct 2010 15:32:13 +0000

After going back from Outlook 2010 to Outlook 2007 I got the following message upon starting Outlook; 'The mail profile "Outlook" was created with a newer version of Outlook and might contain information that is not compatible with your current Outlook version. If you experience problems with this profile, you can create a new profile. In Windows Control Panel, open Mail, then click Show Profiles, and then click Add.' I'm not experiencing any issues aside from getting this error each time I start Outlook. Is there a way to get rid of this error without needing to recreate my mail profile?

AutoComplete addresses lost in Outlook 2010

Roady [MVP] — Thu, 21 Oct 2010 17:21:16 +0000

Everytime when I restart Outlook 2010, the AutoComplete cache is completely empty again. How can I make it retain the addresses?

Command-line switches and Click-to-Run

Roady [MVP] — Thu, 26 Aug 2010 16:21:39 +0000

How can I use any of Outlook's command-line switches when using the Click-to-Run version of Outlook 2010?

Sync error 4350 and 4202 with Outlook Hotmail Connector

Roady [MVP] — Tue, 24 Aug 2010 15:22:40 +0000

When synching my Hotmail account via the Outlook Hotmail Connector I get the following error; Task 'Hotmail' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350. ' I have logged in via the web and nothing is reported there. Also, my mail, contact and calendar seem to sync just fine accept from receiving this error. How can I get rid of this synching error?