Corrupt email crashes Outlook
There is an email in my mailbox and each time it gets selected it crashes Outlook. The message is junk anyway but now I can’t even delete it.
How do I get rid of it?
It probably crashes when Outlook tries to show it in the Reading Pane and not when it actually gets selected. That might be a small difference in terms of usage but it is a great difference when trying to solve as it means that when you disable the Reading Pane, you can delete the message without crashing Outlook.
Outlook 2003 and Outlook 2007; View-> Reading Pane-> Off
Outlook 2002 and previous; View-> Preview Pane-> Off
If this is the first message in your Inbox and your startup folder is set to the Inbox, then Outlook will directly crash upon starting without allowing you to disable the Reading Pane. To work around this, you can start Outlook in Safe Mode as this will start Outlook with the Reading Pane off as well.
Windows Vista; Start-> type: outlook.exe /safe
Windows XP; Start-> Run; outlook.exe /safe
If it still crashes, then it could be that your pst-file is damaged and you should run scanpst.exe against it to check it for errors.
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