Strange Keyboard actions
When in Outlook, a lot of the higher keys (shift+key) are moved to others that don’t correspond to the keyboard layout.
Example: Shift+2 should create @ and not “
Sounds like you have multiple keyboard layouts configured in Windows. Remove the ones that you do not use;
Control Panel-> Regional and Language Options-> tab Keyboards and Languages-> Change Keyboards…
Related Categories; Configuring, Mail Composing
